EB11 Guideline new telephone / remote recall entitlement

NMEB11 Clause 20.3(d)

What is the new entitlement?


Queensland Health recognises there may be instances where a nursing or midwifery employee works so much telephone recall prior to an ordinary rostered shift that they will not have had the opportunity to have an appropriate break. The Nurses and Midwives (Queensland Health and Department of Education) Certified Agreement (EB11) 2022 (NMEB11) provides criteria which will trigger an entitlement for an employee to have a ten hour break following excessive telephone recall.

Download the full guideline below.