Dealing with workload issues in aged care

Insufficient staffing levels in nursing homes often create issues for aged care nurses and carers. QNMU members often find they are unable to complete all their work in the time available, and often choose to work through breaks or stay back after shifts to complete tasks. While this donation of your time free of charge may be great for employers, it can lead to stress and fatigue amongst staff, which in turn can increase the risk of errors. It can also lead to an increased use of sick leave. This information sheet outlines what should be done when excessive workloads are identified, how can long term workload concerns be addressed, avoiding the two common responses by employers and what if your colleagues refuse to act.