Every elderly Australian should have access to quality aged care when they can no longer care for themselves.

Despite recent changes to aged care, too many elderly people are still not receiving the quality of care they need. Poor pay and conditions, and unbearable workloads, have caused many nurses and carers to leave the sector. Those who remain often struggle to meet the needs of the people they care for.

When private aged care operators weigh up their profits versus the quality of care, profit usually wins. Meanwhile elderly Australians, and the nurses and carers who work in aged care, bear the brunt of a system under pressure.

Aged care should be run for care, not for profit.

Now there’s a way for you to quickly and anonymously report understaffing when it happens. 

It’s called Aged Care Watch – a game-changing online tool that empowers aged care nurses and carers, residents and family members to safely call out the issues impacting the quality of aged care across Australia.

Through Aged Care Watch, you can report understaffing and nursing ratios, as well as tell your story.


Visit Aged Care Watch now

Important aged care updates

Thanks to the QNMU and ANMF's continued campaign to fix aged care over many years, some important changes are happening in the sector.

A pay rise for all aged care nurses and carers:

Thanks to the ANMF and the QNMU's case in the Fair Work Commission, Awards in aged care increased by 15% from 30 June 2023. Providers received enough funding from the Federal Government to also give direct care workers who are paid above Award rates a pay increase that was equal to 15% of their applicable Award rate. In other words, all aged care nurses and carers received a significant pay rise in 2023!

RN 24/7, minimum care minutes and funding transparency become law:

The Federal Government’s ‘Implementing Care Bill’ is now law, and legislates for:

  • Registered Nurses 24/7 from 1 July 2023
  • Mandated 200 minimum care minutes from 1 October 2023
  • Financial transparency and accountability on public funding.

Fixing aged care isn’t going to happen overnight. One person can’t fix this, but a united and organised aged care workforce can.

When workers have the backing of strong and effective unions, they can be confident to call out the problems and drive the change that’s needed to deliver quality care to every resident. With better training, support and protection when they speak the truth, aged care nurses and carers can ensure aged care facilities are meeting quality standards.

Together, we can keep aged care providers accountable and ensure every elderly person receives the care they need.

If you're not already, join the QNMU today and be part of Queensland's largest union for aged care nurses and carers.