In 2010, I found myself sick, burnt out and in crisis.
Back then I was struggling with grief, but my voice, my opinion was failing to break through to the various nurses and doctors looking after me.
I remember that feeling.
No one was listening, the doctors thought they knew what was best, the nurses thought they knew what was best, but their judgements and assumptions got in the way of listening and hearing my story.
My story was important to getting well.
I see patients like this walk through my door when I am working now and it’s 10 years later.
Talking to the patient is so important.
Hearing and listening to what they have to say and the reasons as to why they fell ill is pivotal to them getting well.
Active listening and taking note of their frustrations is the key to helping them get their personal power and independence back so they can make the best decisions for themselves.
Sometimes I find that the more aggressive the patient is, the more frustrated that patient is… the more they have not been listened to.
So now, as a nurse, I take the time to hear their stories.
I take the time to piece together their story to ill health.
I need to relay this to the nursing and health professions… stop making the same mistakes.
Yes, you are busy, but everyone is busy, and everyone has time and pressure.
We all have the same 24 hours in a day, so make them count.
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