Performance improvement

The process for managing work performance issues is set out in Queensland Health HR policy G11. All health employees should participate in the process in good faith. It should be seen as a process that can assist the employee to meet the performance expectations of their employer. These expectations should be reasonable and assessable. The process should be implemented in such a way that it ensures an employee is given adequate assistance to meet performance standards, while protecting their rights. This information sheet outlines how is performance assessed, how is unsatisfactory work performance identified, what is the process, drawing up a plan, the performance improvement process, reassessment, what happens if performance objectives and standards continue not to be met and references.