Resolving grievances

Employee disputes, grievances and/or complaints can be made about a number of issues relating to an employee's employment. It could include complaints about the way an employee has been treated, conduct of others, working hours or decisions that have been made that affect an employee. It includes, but is not limited to, workload issues, harassment, clinical concerns or corrupt conduct. This information sheet outlines what is a grievance, the role of QNMU, the grievance procedure, where to go in the award and references.